SUPPORT

BILLING COMPANIES
    We use several different billing companies to process memberships. If you are unsure which one you used, please check the email that you were sent when you joined, or the information on your credit card or bank statement.

PASSWORD PROBLEMS:

ACCESS TO SITE CONTENT:
    If you are having problems accessing certain areas of the site you joined, please see our Customer Support Center. It includes information on how to set your computer or browser up for full access.

MULTIPLE CHARGES:
    If you feel there is an error in billing, let us know, and we will look into it immediately.

BILLING SCHEDULE
    Trial memberships last three days before renewing. Your credit card is billed every 30 days from the day that your trial membership renews to a monthly membership. This charge is recurring until you decide to cancel your membership.

REFUND POLICY
    All membership fees are non-refundable. During the website membership application process the Terms and Conditions clearly state that all membership fees are non-refundable. You have purchased a service from our website and have used our service. Your billing WILL stop once you have cancelled your membership and your password will remain active until the end of that billing period.

CANCEL BILLING:


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